Yo Telecom Ltd Review - Real Employee Experience

Published: 12 December 2025

Yo Telecom Ltd presents itself as a fast-growing, modern communications company with an upbeat culture and bold claims about performance, support, and career development.

However, a closer examination of employee testimonies - spanning several years and multiple independent platforms - reveals a very different picture behind the marketing.

Repeated accounts describe systemic issues in training, management behaviour, workplace culture, and staff treatment, painting a pattern too consistent to ignore.

What emerges is a company that appears to prioritise aggressive sales targets over employee wellbeing, professional development, and basic workplace standards.

This review aims to piece together the recurring themes found across public reviews, interview experiences, and insider comments to form a clear, evidence-based assessment of what working at Yo Telecom Ltd is truly like.

Editorial note: Content on this page reflects commonly reported employee experiences observed across publicly available review platforms. It represents opinion and commentary, not verified facts, and does not reproduce individual reviews.

Company Details

• Company name: YO TELECOM LIMITED
• Company number: 08485564
• Company type: Private Limited Company
• Company status: Active
• Incorporated on: 12 April 2013
• SIC classification: 61900 - Other telecommunications activities
• Industry: Telecommunications
• Company size: Approximately 51-200 employees
• Registered Office: 6 Brookvale Road, Highfield, Southampton, Hampshire, SO17 1QL, United Kingdom
• Operating / Public Contact Address: 1-2 Melbourne Street, Southampton, SO14 5FB
• Phone: 02380 516980
• General Email: info@yotelecom.co.uk
• Sales Email: sales@yotelecom.co.uk
• Website: yotelecom.co.uk
• Nature of Business and Specialties:
  • Business telecommunications services
  • Broadband and internet connectivity
  • Telephone systems and hardware
  • Mobile solutions
  • Network installations and support
  • Maintenance, monitoring, and managed telecom services

Recruitment Process

The recruitment process at Yo Telecom Ltd is reported to be highly sales-focused, even for roles that are not primarily sales positions.

Multiple sources, including former employees, indicate that candidates are assessed primarily for their ability to meet aggressive sales expectations rather than their suitability for other job functions.

Key findings:

• Application typically begins with a CV submission through job boards.
• Candidates may receive a preliminary telephone screening.
• Interviews are often described as basic and rushed, with emphasis on sales knowledge and the company itself.
• Some candidates report additional testing, including personality and IQ assessments, particularly for sales roles.
• Final interviews are sometimes conducted without clear communication regarding the steps in the process, leading to confusion for applicants.
• There is little evidence of structured evaluation for technical or support roles, leaving candidates unclear about expectations.

Patterns over time:

• The recruitment process has remained consistent over multiple years: short, heavily sales-oriented interviews with minimal transparency.
• Several employees noted that the process can create a misleading perception of the company as “modern and supportive,” which contrasts sharply with the reality experienced after joining.

Impact on employees:

• Candidates entering technical or support roles often feel underprepared and misled about the level of guidance they will receive.
• The sales focus during recruitment may discourage applicants seeking more structured training or mentorship.
• Some employees report early disillusionment, which contributes to the high staff turnover observed in reviews.

Yo Telecom Ltd’s recruitment process is primarily geared towards sales performance and fast onboarding, with minimal emphasis on assessing candidates’ long-term fit for the company’s broader operational needs.

Potential employees should expect a short, sales-heavy recruitment process with little transparency and prepare accordingly.

Pay and Benefits

Compensation at Yo Telecom Ltd has been a frequent point of concern among current and former employees.

Reviews consistently highlight a significant mismatch between workload, responsibility, and remuneration.

Base salaries, particularly for entry-level sales and technical roles, are reported as low relative to industry standards, with heavy reliance on commissions to reach a livable wage.

Employees in non-sales roles often find themselves at a disadvantage, as incentives and bonuses are overwhelmingly structured around sales performance.

Key issues identified include:

• Pay rises are rare and typically only occur if an employee threatens to leave.
• No structured benefits package exists for health, dental, or life insurance.
• Sick pay is limited to long-term illness; short-term absences are generally unpaid.
• There is no formal maternity leave policy, leaving parents or prospective parents without guaranteed support.

A small number of employees have noted minor positives, such as early finishes on Fridays or occasional social perks, but these do not compensate for the structural lack of benefits and security.

Overall, Yo Telecom Ltd’s pay and benefits framework appears narrowly focused on incentivising sales rather than supporting employees across all departments.

Potential employees should enter with the expectation of limited base pay, minimal benefits, and heavy reliance on personal performance for additional income.

This setup may be suitable for ambitious sales-driven individuals but less so for those seeking stability or comprehensive employment support.

Work Environment and Culture

The work environment at Yo Telecom Ltd is described by many former and current employees as fast-paced, high-pressure, and sometimes chaotic.

While the company projects a modern, energetic image externally, internal accounts indicate a culture that can be inconsistent and occasionally unsupportive.

Staff often feel they are pushed to prioritise sales targets over proper process, customer service, or personal development.

Some employees acknowledge that there are moments of camaraderie, particularly among colleagues within individual teams.

Informal team outings and friendly interactions do exist, but these are overshadowed by management practices that many describe as overly controlling, abrupt, or unprofessional.

The result is a workplace where morale can fluctuate sharply depending on direct supervisors and immediate team dynamics.

Notable patterns in the company culture include:

• A heavy emphasis on sales and performance metrics, even for roles not directly responsible for sales.
• High staff turnover, suggesting that the environment is challenging to sustain over the long term.
• Reports of micro-management and a lack of supportive leadership, leading to frustration and stress among employees.
• Occasional unorthodox practices, such as singling out employees publicly for minor infractions, contributing to a perception of a “school-like” atmosphere.

Impact on employees:

• New staff frequently experience a steep learning curve with limited guidance.
• Employees who are not strong performers in sales roles may feel marginalised or undervalued.
• Stress levels can be high, particularly for those juggling multiple responsibilities without sufficient managerial support.

Yo Telecom Ltd offers a work environment that may suit highly driven, sales-oriented individuals who thrive under pressure, but it is less suitable for those seeking structured support, stability, or a consistently positive culture.

Management and Leadership

Management at Yo Telecom Ltd has been a recurring area of concern among employees, with feedback consistently highlighting issues in approachability, competence, and professionalism.

Across multiple reviews, managers are described as unresponsive, distant, and overly focused on immediate financial results rather than employee development or operational efficiency.

Key observations about leadership include:

• Decision-making is perceived as top-down, with little consultation or transparency.
• The CEO and senior managers are often reported to delegate responsibility inconsistently, sometimes leaving staff to solve complex problems without guidance.
• Instances of poor professionalism have been noted, including directing employees to perform tasks unrelated to their roles, which has caused frustration and resentment.
• Feedback is largely non-existent or unstructured, making it difficult for staff to understand performance expectations or opportunities for improvement.
• Promotions and career progression are often seen as subjective, heavily influenced by personal relationships rather than merit or demonstrated skill.

While some teams report supportive line managers, these appear to be exceptions rather than the norm.

Employees in roles outside of sales frequently feel overlooked and undervalued, reinforcing perceptions of inequity in management practices.

Impact on employees:

• Lack of consistent support and guidance can lead to stress and early burnout.
• Employees often feel disempowered to make decisions or improve processes due to rigid oversight or inconsistent leadership standards.
• High staff turnover is partially attributed to management issues, as employees leave seeking more professional and supportive environments.

Management and leadership at Yo Telecom Ltd appear heavily focused on results, with limited attention to employee wellbeing or professional development.

Potential staff should anticipate a work environment where managerial support is inconsistent, feedback is minimal, and career progression may depend more on networking than performance.

Work-Life Balance, Hours and Workload

Work-life balance at Yo Telecom Ltd appears to be highly variable depending on role and department, but overall, employees report a challenging and demanding workload.

Sales and technical support positions are particularly noted for long hours and high pressure to meet targets, with limited flexibility.

Key observations:

• The company operates in a fast-paced environment, often requiring staff to manage multiple tasks and responsibilities simultaneously.
• While some employees mention early finishes on Fridays as a minor benefit, this is not consistent across all teams or roles.
• Workload is often described as heavy and repetitive, especially for new starters who receive minimal training.
• There are strict expectations for meeting performance targets, which can result in additional stress and pressure to work beyond standard hours.
• Flexibility, including the ability to work from home, is very limited. Certain teams, such as the Sales Development Representatives (SDR), are expected to be on-site at all times.

Impact on employees:

• The demanding pace can lead to stress, burnout, and early departure from the company.
• Employees may feel constant pressure to perform, particularly in sales-driven departments.
• Those in support or technical roles may struggle with the imbalance between workload and available guidance.

Yo Telecom Ltd offers a work environment where high performance is expected at the cost of personal time, making it more suitable for individuals who thrive under pressure.

Jobseekers should be prepared for long hours, heavy workloads, and limited flexibility, particularly in sales or technical roles.

Job Security and Career Advancement

Job security and advancement at Yo Telecom Ltd appear to be limited and highly dependent on performance and internal relationships.

Multiple employee reports indicate that the company places a strong emphasis on short-term sales results rather than structured career development or long-term staff retention.

Key observations:

• High staff turnover is consistently reported, suggesting that long-term job stability is uncertain.
• Promotions and career progression are often seen as subjective and influenced by personal connections, particularly with senior management or the CEO.
• Formal pathways for advancement are minimal; employees outside of sales roles frequently note that opportunities for growth are scarce.
• Staff who underperform in sales or fail to meet aggressive targets are at risk of being overlooked or replaced, regardless of tenure or skill level.
• There is little evidence of structured performance reviews or development plans, leaving employees unclear on expectations or growth opportunities.

Impact on employees:

• Employees may feel insecure about their long-term prospects, particularly in non-sales positions.
• Career-minded individuals seeking structured development may find the environment unsupportive or limiting.
• The lack of clarity around advancement contributes to low morale and high turnover.

Yo Telecom Ltd provides limited job security and unpredictable career advancement, with progression largely tied to immediate performance and personal relationships rather than merit or tenure.

Potential employees should approach the company with the understanding that long-term growth and stability may be uncertain.

Training and Support

Training and support at Yo Telecom Ltd have been repeatedly highlighted as insufficient and inconsistent, particularly for employees in technical or non-sales roles.

Many staff report being left to learn on the job with minimal guidance, creating a steep learning curve that can be overwhelming for new starters.

Key observations:

• Initial induction programmes are heavily sales-focused, even for roles in IT support, technical operations, or customer service.
• Training on critical systems and processes is often limited, with some employees reporting they were only trained on a fraction of the tools they were expected to use.
• The responsibility for on-the-job training often falls to busy colleagues or a single overworked trainer, leading to delays and incomplete instruction.
• Requests for additional guidance are sometimes ignored or deprioritised by management.
• Support structures for problem-solving, escalation, and mentorship are reported as minimal or non-existent.

Impact on employees:

• New employees may feel unprepared and stressed, particularly when expected to handle complex tasks independently.
• The lack of structured training can lead to errors, frustration, and a sense of being undervalued.
• Staff turnover is likely exacerbated by the absence of adequate support and development.

Yo Telecom Ltd provides minimal training and support, particularly outside of sales functions.

Potential employees should expect to take significant personal responsibility for learning and performance and be prepared for a challenging onboarding experience.

Health and Safety

Health and safety at Yo Telecom Ltd has not been a prominent focus in employee reviews, but available reports and anecdotal accounts suggest that there are significant gaps in workplace safety and wellbeing practices.

While the company operates primarily in an office and technical environment, several concerns have been raised regarding workload management, IT systems, and physical work practices.

Key observations:

• Employees report high-stress environments due to workload, tight deadlines, and pressure to meet sales targets, which can indirectly impact mental health.
• There are no detailed accounts of formalised health and safety programmes, with limited guidance for ergonomic setups or risk mitigation for office and technical staff.
• Technical support staff have highlighted challenges in handling multiple third-party IT systems with little training, which can create operational risk and stress.
• Reports of management prioritising results over employee wellbeing suggest that safety, in terms of workload and mental health, may be overlooked.

Impact on employees:

• Staff may experience stress, fatigue, and burnout, particularly in high-pressure sales or technical roles.
• The absence of visible health and safety protocols can lead to uncertainty and increased workplace risk, especially for new starters unfamiliar with procedures.

Yo Telecom Ltd appears to have limited focus on health and safety, particularly regarding mental health, workload management, and staff wellbeing.

Potential employees should be aware that high pressure and inadequate support may present health risks if not managed personally.

Employee Experience by Role

The experience of working at Yo Telecom Ltd varies significantly depending on the department and role, though common patterns emerge across the company.

Insights from former and current employees suggest that sales-focused roles tend to receive slightly more structured incentives, while other positions face challenges related to training, support, and recognition.

Sales Roles

• Entry-level sales staff are typically thrown into tasks quickly, with minimal training beyond basic sales techniques.
• Heavy emphasis on meeting aggressive targets and earning commissions.
• High-pressure environment contributes to stress and burnout, but motivated sales staff may achieve financial gains.
• Career progression is possible, but often depends on personal relationships with management rather than consistent metrics.

Technical Support and IT Roles

• Staff often report being underprepared and left to manage multiple complex systems without sufficient training.
• Support roles have high workloads and minimal managerial guidance, creating frustration and reduced efficiency.
• Technical employees experience stress related to unrealistic expectations and inadequate resources.

Administrative and Non-Sales Roles

• Administrative staff frequently experience limited recognition or advancement opportunities.
• Training and induction are minimal, and support for handling cross-department responsibilities is often lacking.
• Workload can be heavy, and flexibility in scheduling is limited.

General observations across roles

• Positive aspects are mostly social, including friendly colleagues and occasional team events.
• Across all roles, staff turnover is high, reflecting underlying dissatisfaction with management, workload, and support structures.
• Employees who thrive are often those who are resilient, adaptable, and sales-oriented, while those seeking stability or structured career development may struggle.

Yo Telecom Ltd offers a wide disparity in employee experience depending on role, with sales positions benefiting slightly from incentive structures but other roles facing systemic challenges in training, support, and recognition.

Prospective employees should carefully consider their career goals, resilience, and ability to work under pressure before joining.

Yo Telecom Ltd: The Real Picture

While Yo Telecom Ltd projects the image of a modern, dynamic telecommunications company, employee experiences paint a far more complicated reality.

Beneath the company’s marketing and outward-facing reputation lies a workplace with systemic issues in training, management, support, and career development.

The following points summarise the key insights uncovered from employee reports, company data, and independent research.

• Recruitment Process - Short, sales-heavy, and often misleading for non-sales roles; little transparency about expectations.
• Pay and Benefits - Low base pay, rare pay rises, heavy reliance on commissions, and minimal employee benefits (no health, dental, life insurance, or maternity leave).
• Work Environment and Culture - Fast-paced, high-pressure, and inconsistent; occasional friendly colleagues and team events do not offset overall stress.
• Management and Leadership - Top-down decision-making, inconsistent support, limited feedback, and promotions often influenced by personal relationships.
• Work-Life Balance, Hours and Workload - Heavy workloads, high pressure to meet targets, limited flexibility, and variable work-life balance across roles.
• Job Security and Career Advancement - High turnover, minimal structured pathways, and promotions largely tied to performance and networking rather than merit.
• Training and Support - Minimal training outside of sales; onboarding often incomplete; employees expected to learn independently under pressure.
• Health and Safety - Limited focus on employee wellbeing, high stress levels, and minimal visible procedures for risk management or mental health support.
• Employee Experience by Role - Sales roles have slightly better incentives but still face pressure; technical, support, and administrative roles experience inadequate guidance, high workload, and limited recognition.

Yo Telecom Ltd’s internal reality is one of high-pressure sales culture, limited support, and inconsistent management, with few formal pathways for training or advancement outside of sales functions.

While some staff report positive experiences with colleagues or minor perks, the overwhelming pattern across years of reviews indicates a workplace that is challenging, stressful, and often unsustainable for those seeking stability or structured development.

Prospective employees should approach the company with a clear understanding of these challenges and be prepared to work in a high-pressure environment with limited support.

Working at Yo Telecom Ltd: Pros and Cons

Pros:

• Opportunities for motivated individuals to earn commissions and bonuses, particularly in sales roles.
• Some employees report early finishes on Fridays and occasional team outings or social events.
• Friendly and supportive colleagues in certain teams can provide informal guidance and camaraderie.
• Entry-level roles can provide a foot in the door for sales experience, especially for ambitious, target-driven candidates.
• Exposure to a fast-paced telecommunications environment can build resilience and adaptability skills.

Cons:

• Minimal training and support, especially for technical, support, and non-sales roles.
• Low base pay and heavy reliance on commission; no health, dental, life insurance, or maternity benefits.
• High-pressure work culture with strong emphasis on sales targets.
• Inconsistent management and leadership; promotions often influenced by personal relationships rather than merit.
• High staff turnover, indicating systemic dissatisfaction.
• Limited career progression and job security, particularly for non-sales roles.
• Poor work-life balance due to heavy workload and fast-paced environment.
• Health and wellbeing concerns; minimal formal support for stress or mental health.
• Recruitment and onboarding can be misleading or rushed.
• Unclear job expectations; employees often cover multiple roles or departments.
• Limited recognition and incentives outside of sales roles.
• Rigid policies with minimal flexibility for work hours or remote working.
• Minimal feedback or structured performance reviews.

Verdict: Should You Work for Yo Telecom Ltd?

Yo Telecom Ltd presents a mixed picture.

On the surface, the company markets itself as a dynamic and modern telecommunications provider, with opportunities for social engagement and, for some, financial rewards in sales roles.

However, a deeper look into employee experiences reveals systemic challenges that potential employees should seriously consider before joining.

Key considerations:

• High-pressure, sales-driven culture - Success often depends on resilience, adaptability, and the ability to perform under constant targets.
• Limited support and training - New starters, particularly in technical and support roles, may be left to learn on the job with minimal guidance.
• Inconsistent management and career progression - Promotions are frequently tied to personal relationships rather than merit, and feedback is often lacking.
• Minimal benefits and low base pay - Health, dental, life insurance, sick pay, and maternity leave are largely absent, and pay rises are rare.
• Workload and stress - Employees face heavy workloads, long hours, and poor work-life balance, with high staff turnover reflecting these pressures.

Who might thrive at Yo Telecom Ltd:

• Ambitious, target-driven individuals with a focus on sales performance.
• Employees who are resilient, adaptable, and comfortable navigating a fast-paced and sometimes chaotic environment.
• Those seeking early career experience in a telecommunications setting and willing to tolerate limited formal support.

Who might struggle:

• Individuals seeking structured training, career development, or long-term stability.
• Employees prioritising work-life balance, comprehensive benefits, or consistent management support.
• Those in technical, support, or administrative roles looking for recognition and structured career progression.

Yo Telecom Ltd is not suited for everyone.

While it offers potential rewards for highly motivated sales-oriented employees, the company’s structural issues - including minimal training, inconsistent management, limited benefits, and high-pressure culture - make it a challenging environment for most roles.

Prospective employees should approach with clear expectations, realistic preparation, and an understanding of the company’s pressures and limitations.

Note: Employees report inconsistent management, high-pressure workloads, and long hours in fast-paced telecommunications, sales, and technical support environments. Training is often minimal, staff are expected to manage multiple tasks with little guidance, and communication can be poor. Heavy focus on sales targets, understaffing, and limited resources contribute to daily stress and workplace challenges.

In short: Working at Yo Telecom Ltd can be demanding and stressful. Pay and benefits are limited, career progression is often tied to personal connections rather than merit, and support from management is inconsistent. If you have no other options, be prepared for high-pressure roles with minimal guidance and varying conditions depending on the team or department.